Use this page to contact Mattel regarding:
- Customer Service issues with Hot Wheels Online Store orders
- Difficulty logging on to the Hot Wheels Online Store
- General Comments about the Hot Wheels Online Store or products in the Hot Wheels Online Store
Call Us: 800-747-8697 on Monday through Friday 8a.m. – 11p.m. Eastern Time, or 10a.m. – 7p.m. Eastern Time on weekends. Holiday hours may vary.
Write to Us at:
636 Girard Ave
East Aurora, NY 14052
Email Us: Please include the following in the Comments area so that we can do our best to assist you.
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